Customer Testimonials
I want to recognize Juan and Vanessa's--the two individual who helped me greatly within 24 hours to do all the research for me and help me with my needs given life situations and a vehicle that was MN friendly and safe for my kids as well. Juan with his professionalism and warm help from stepping through the door of the dealership to leaving on that same day. Juan was highly welcoming with his demeanor which then left to an interaction of energies that was greatly relaxed, pleasant and enjoyable. Vanessa did all the behind the seen before I even showed ... Read More Google - Sep 28, 2026
Montrell is the greatest salesman around. Open, honest and funny. Made the whole experience easy and understandable. Have a question? Ask him and a true answer and opinion comes out. Yes, he is in sales and wants you to buy a car from him, but he told me which cars I wouldn’t be happy with when I gave him my wants and needs. I will be buying my cars from him until he retires!
(Translated by Google) A very good experience thanks to Juan Sánchez, a great salesman, super honest and friendly. Thanks to him and his help, my mom was able to buy her car with complete transparency and peace of mind! (Original) Muy buena experiencia gracias a Juan Sánchez, un gran vendedor, súper honesto y amable, gracias a él y su ayuda, mi mamá pudo comprar su carro con total transparencia y tranquilidad!
(Translated by Google) Thank you Juan Sanchez for all the service you've given us with our car purchase. You're a great salesman, thank you. (Original) Grasias Juan Sánchez por todo el servicio q nos has estado dando por nuestra compra de mi auto eres buen vendedor grasias
Good dealer to work with. I have done every service with them since a new truck. I drive from a long distance as trust the service department!
I want to personally recognize Dominic for the way he handled my situation.
What impressed me most was not about money or simply getting the job done — it was about how he treated me as a customer and as a person. He listened, understood my concerns, and handled the situation with respect, fairness, and common sense.
Sometimes customer service is not just about following procedures. It is about understanding the person in front of you and trying to do the right thing. Dominic did exactly that.
I really appreciate his attitude, professionalism, and willingness to help. Management at Apple Ford ... Read More Google - Sep 24, 2026
I want to personally recognize Dominic for the way he handled my situation.
What impressed me most was not about money or simply getting the job done — it was about how he treated me as a customer and as a person. He listened, understood my concerns, and handled the situation with respect, fairness, and common sense.
Sometimes customer service is not just about following procedures. It is about understanding the person in front of you and trying to do the right thing. Dominic did exactly that.
I really appreciate his attitude, professionalism, and willingness to help. Management at Apple Ford ... Read More DealerRater - Sep 24, 2026
Mike was great to work with, as we looked for just the right vehicle…and he, & Apple Ford Shakopee, made the purchase process easy. Thx Mike!
Awesome buying a new vehicle from Michael N at Apple Ford in Shakopee. No bs, no smoke blown, I havent bought a new truck in 11 years and he helped with a smooth transaction. If your looking for a new ride come see this guy A+
I had to get my engine replaced in my 2018 Ford edge and they were very helpful in taking care of that for us thank you .
Juan Sanchez was awesome! We will definitely use him again! Couldn’t be happier with his customer service!
My husband and I had such a great experience working with Juan at Apple Ford in Shakopee while purchasing my 2026 Ford Bronco. He was extremely helpful throughout the entire process and took the time to walk me through all of the different selections, packages, and options so I could figure out exactly what I wanted.
I definitely changed my mind a few times along the way, and Juan was always patient and willing to go through everything with me. He never made me feel rushed or pressured, and he really wanted to make sure I ended up with something I ... Read More Google - Sep 18, 2026
Painless purchase. Great selection. No negotiation buy, however very favorable reductions at dealer and national level off sticker price. Met my expectations. Trade value also met my criteria without argument. All in all a very good experience.
Fast, efficient service. Service writer Bryan (as always) makes sure you are taken care of to keep your vehicle in top shape.
It was smooth, people new their jobs
I enjoyed working with Bob at Apple Ford in Shakopee
Working with Juan was great. He also worked for us to get some issues fixed after the purchase. Would buy from him again. The car is awesome. The whole dealership was great.
"Working with Kevin at Apple Ford Shakopee was hands down the best car-buying experience I have ever had. From the moment I walked in, he was welcoming, incredibly knowledgeable about the vehicle’s features, and—most importantly—zero high-pressure tactics. He listened to what I needed, respected my budget, and was completely transparent with the pricing with zero hidden surprises. He recommended some Warranties explaining every detail. If you want is a smooth, fast, and stress-free purchase, go see Kevin Rojas ⭐️ Five stars all the way."
Very pleased with everything! Definitely will recommend to everyone!
Stephen has always treated my wife and I with the utmost respect. Very knowledgeable about his product.
Thank you Mike for the outstanding and professional service you provided. It was a pleasure having you as our salesman!! We are enjoying our new ride!
I would reach out and use Seth again when looking to purchase a car.
Excellent service
I purchased my vehicle from these people and I always get it serviced here. They are always very professional. They take the time to do a complete diagnostic to make sure that the things that need to be repaired or replaced actually get done. I came in and told them that in my opinion I needed a front left wheel speed sensor… However, after doing the diagnosis that is not what I needed. My front left bearings were actually out which made the wheel speed sensor go out of alignment so my internal diagnostics from the Ford app were telling ... Read More Google - Sep 16, 2026
We had such a great experience with Aaron and the entire team at Apple Ford! Aaron was welcoming, friendly, and made the whole process incredibly easy from start to finish. We never felt pressured or rushed, and everything went so smoothly. We couldn’t be happier with our experience and would absolutely recommend Aaron and the Apple Ford team!
Fernando was great to work with any questions I had he would find the answers for. Would work with him again
Great service. Received a video letting me know that the task was done. Joe and Nyck were knowledgeable and informative.
Great staff, honest and up front. When they told me the price, that’s what it was no surprises!
Even though I reside in Eagan and Apple Ford Apple Valley is closer, I continue doing all my oil changes and vehicle servicing at Apple Ford Shakopee for a couple reasons: 1) it’s less hectic and a more personable experience, and 2) Bryan Campbell continues to be my Service Advisor of choice for several years now. Bryan gives me that personal connection feeling that I value, and he is a great listener and documents any issues I have very well, resulting in one and done repair visits. Thanks Bryan, and keep up the outstanding work you do!!!
Smooth process. Outstanding communication. Service the way it was meant to be.
Fixed rear defrost wiring that came undone
Really nice staff and got to my car fast thanks!!!
Seamless, just an oil change but were all done in a timely manner.
Great experience, they were creative in finding a way to accommodate my budget. I highly recommend
Great experience, they were creative in finding a way to accommodate my budget. I highly recommend.
Easy to work with. Didn't use pushy tactics and worked through the process reasonably quickly.
I buy a new (or new to me) ford f150 every two years as I usually put on 35k miles a year. I have been to dealerships all over the cities and dealt with (for lack of a better term) a bunch of clowns. I could give you a laundry list of sales guys at dealerships that I’ve had bad experiences with. I had a TOTALLY different experience at Apple Ford Shakopee. I worked with Tim and Aaron and they were fantastic guys, straight shooters, and even helped with some additional savings and switching stuff over to the new ... Read More Google - Sep 16, 2026
I had a great experience working with Aaron at Apple Ford. He helped us buy a used F-150 at a good price, and we’ve been really happy with the truck.
Aaron is straightforward, listens well, and has a high level of integrity. He made the whole process easy and never made us feel pressured.
More than anything, the fact that a guy like Aaron has chosen to build his career at Apple Ford tells me something about the kind of organization they must be. Good people tend to know where they want to work, and having someone like Aaron ... Read More Google - Sep 16, 2026
Brought my 2023 Maverick in for warranty work...all was handled promptly and professionally.
Always have good service here!
Excellent costumer service from Juan Sanchez! Helped work things out for the best of us
Great customer service from Juan Sanchez helped us a lot and had a lot patience with us!!
Bob Murphy was my salesman and he sold me a 2023 Ford F350, and he sold me an unbelievable nice used truck at a fair price, and he did a great job.
I just bought a Bronco Sport from Apple Ford in Shakopee. Bob Murphy was my salesman. He was awesome! I had three "must haves"...white color, sunroof and heated seats. He found my Bronco at another dealership and had it brought to Shakopee for me. Zach in finance was great at explaining my best options for financing. The whole buying experience was low stress and easy. I'm glad I chose Apple Ford in Shakopee.
We worked with Juan Sanchez- from beginning to end, he was courteous and professional! I would recommend Juan and Apple Ford to all my family and friends!
Seth Goff was great in helping me pick out a new pick up truck. The whole process was low pressure and straight forward. The entire staff was friendly and knowledgeable. Would do business again.
(Translated by Google) Good guy, his work was excellent. He helped a lot, thank you Juan Sanchez. (Original) Buen muchacho su trabajo fue exelente Q no ayudo de todo gracias juan sanchez
Bob Murphy at Apple Ford in Shakopee made this the second vehicle I've bought from him, (first was a Mach e and now a Ranger), and both experiences were easy from start to finish. He's personable and easy to talk to, has extensive product knowledge, and never once made me feel pressured or pushed toward a sale. If you're shopping at Apple Ford in Shakopee, ask for Bob — he'll take care of you.
Juan Sanchez was awesome to work with. He made my decision so very easy. I came in to look and was so impressed I leased that same day. I worked for Malkerson Motors for 8 years, so I've dealt with sales people. You have a great one in Juan. Thank you Suzanne Paul
I had a very good experience at Apple Ford. Juan Sanchez was my salesman and he was very caring and Answered all of my questions and concerns. So far I’m very happy with my Ford escape!
Easy all around.
I can honestly say my entire process of purchasing my vehicle from Apple Ford was the best car buying experience I’ve ever had! From the moment I called everyone was so kind and helpful and professional! Mike and Nick were both so wonderful to work with! The whole thing went so smoothly from my trade in to my new vehicle purchase! I highly recommend Apple Ford!!!
Kevin Rojas was outstanding. Very professional, and found us the perfect vehicle
Everyone at this dealership was very friendly and answered all my questions. Thank you Bob Murphy for the great experience with trading in my car.
My daughter and I had the pleasure of working with Seth at Apple Autos in Shakopee. Seth was knowledgeable, took time to explain, and was not pressuring at all. He and his team worked with us and we left feeling very satisfied with the car purchase. I would highly recommend seeking out Seth if you want a kind, knowledgeable and courteous salesperson who takes the time to listen and explain.
Great service and friendly staff. Special thanks to Mike Neises for making everything smooth and easy. Hope to work with you all again in the future.
Juan Sanchez did a great job ❤️
Had an issues with an oil change. Nancy called me and reviewed my issue and completely corrected the situation . Very professional!
We had a great experience buying our new Ford Bronco and working with Seth. He answered all our questions, and we never felt pressured to purchase the vehicle or add any unwanted upgrades. Everyone at Apple Ford was helpful and great to work with. We would absolutely work with Seth and the Apple Ford team again when it’s time to buy our next vehicle!
I just wanted to appreciate Ryan for being so helpful and kind. He never disappoints us with his work and always treats my vehicle with care and is over an amazing person. Thank you!
The service advisor was very helpful and the repair was reasonable and fixed in a timely manner.
Perfect service!!!
I had the works oil change and service done at Apple Ford in Shakopee. Always pleasant staff to deal with and they are very knowledgeable in their service. They explain everything and answer any questions I have. I would recommend them for any service needed on your car!
The service is always top notch at Apple Ford Shakopee. Bryan, my service advisor, always takes great care of me and all my vehicles!
I had a wonderful experience at Apple Ford Shakopee! On Saturday, August 1, I worked with Seth while looking for a new vehicle. After looking at several cars and taking multiple test drives, Seth helped me navigate all of my options and made the entire process so much easier.
He was extremely knowledgeable and took the time to explain the history of each vehicle we were interested in. He patiently answered all of our questions and never made us feel rushed or pressured. He was friendly, helpful, and made sure we had the information we needed to feel confident in our ... Read More Google - Aug 12, 2026
I received excellent service. NEAL DID A GREAT JOB!
(Translated by Google) Having recently moved to Minnesota, my husband and I didn't know what to expect when we were going to purchase a family vehicle for the snow (we're from Georgia). We had already been to another car dealership for hours, so I was discouraged we would find anything when we got to Ford. But when we got to Ford, Juan Sanchez helped us tremendously and was incredibly patient, answering all our questions (both about cars and Minnesota). He spent over four hours with us, helping us find the right family vehicle that I would feel comfortable ... Read More Google - Aug 12, 2026
I have a Mustang Shelby Cobra , manual 550 supercharged. Because my car is a Shelby requires a certified Shelby mechanic Apple Ford has qualified mechanic’s . I myself required special requirements handling and storing of my Shelby . They met my criteria . I was videoed of work and progress. The work done was absolutely perfect !!!
(Translated by Google) Juan S provided excellent service; the treatment was outstanding, 100 out of 100. I highly recommend him! 👍 He's a great person from the moment I arrived until I left. Juan S provided exceptional service. (Original) Juan S un excelente servicio el trato fue excelente 100 de 100 lo recomiendo 👍 gran persona desde que llegué hasta que me fui un mega servicio por parte de Juan S
Great experience. Everything was smooth and quick!
Juan was my sales person and he couldn't be anymore pleasant to work with. Very knowledgeable about the truck I was looking at purchasing. After looking and test driving the truck I decided to purchase it. I left the truck at the dealership to get new rims and tires and other things added. Juan noticed few spots and defects on the paint job which I never noticed. He immediately contacted me to inform me of this. That goes to show you the kind of person Juan is. The dealership is going to make things right for me. Look uo ... Read More Google - Aug 6, 2026
Quality service from start to finish.
My experience, once again, with Stephen Peters was great. He makes the process of buying a vehicle very easy and enjoyable. Thank you.
We had a great experience at Apple Ford Shakopee purchasing our 2023 Ford F-150. Bob was extremely patient, knowledgeable, and easy to work with. He answered our questions, gave us time to make our decision, and made the buying process smooth from start to finish. We’re very happy with our truck and would definitely recommend Apple Ford Shakopee to anyone looking for a vehicle.
Nice little bit of a line it happens not a big deal they run a tight ship good to see
Apple Ford was outstanding in contacting me about the pending safety recall for my 2015 Ford and getting me scheduled for Mobile Service call. I continued to get timely text reminders for the service appointment. Mobile Service Representative contacted me when he was in route to let me know that he was 20 minutes ahead of the scheduled appointment time, to ask if he could proceed. Rep came to door and was flexible with servicing my vehicle curbside. Rep was very professional with servicing, explaining the recall and what it entailed, and explaining the results upon completion. Rep was open for answering ... Read More Google - Aug 5, 2026
Great experience as always. Bryan was wonderful to deal with, only amplified by the positive upbeat environment of their parts department.
They got my car in right away on a Monday morning and were done with it within a couple of hours. I had it towed in Monday morning. Everyone was extremely nice and professional. I would highly recommend.
Korey went above and beyond our expectations. Great car, great service, great dealership
It was the best experience I’ve ever had.
Done right! Done fast!
Very professional in every way possible! I have been to plenty of dealerships and Apple ford is top notch!
We had a great experience with Apple Ford in Shakopee! Seth Golf was our sales consultant and he was very easy to talk to and very knowledgeable. I would recommend him to family friends or anyone looking to buy a vehicle. Thank you to Eric also he made trading our vehicle a breeze and just a great guy.